Office Address
Claremont, California
Email Address
info@barbarasanswering.com

Service Rates

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Affordable Outsourcing Solutions

With Barbara's
Answering Service.

Before outsourcing their answering service, business owners must consider factors such as affordability, cost-efficiency, and the potential benefits of moving to a call center.

Barbara’s Answering Service offers competitive rates for various services and employs professional agents available 24/7. Their quality service comes at a fraction of the cost of an in-house receptionist.

Answering service prices vary based on factors like call volume, call duration, and call complexity. Billing depends on the type of agent outsourced, with dedicated agents costing more than general ones.

Billing methods can be per minute or per call, with fluctuations based on call volume. Barbara’s Answering Service also provides virtual receptionists for additional functions as needed, tailoring solutions to fit each business’s needs and budget.

Answering service plans

24/7/365 Coverage Tailored to Your Business Needs Calls and services answered in your business's name Customized scripting and local phone numbers No extra charges for holidays.

Customized Call Answering

Answering services, virtual receptionist, call dispatching, sales leads gathering, scheduling, and handling emergency calls.

We deliver messages to you in real-time.

We offer SMS, email, call transfers, portal/CRM access, fax, pager, and iVoicemail services.

Essential Plan

Per Minute Charge: $1.24
$ 20
00
Monthly
  • Pay-as-you-go
  • 24/7 Coverage
  • 1 Phone Number
  • Call Transfers
  • SMS & Email Relays
  • BAS Web Access
  • Secure Notifications
  • Custom Hold Music
  • Personalized Greetings
  • Disaster Recovery
  • Usage Report

Business Advantage

100 minutes
Per Minute Charge: $1.22
$ 135
20
Monthy
  • Starter Plan Inclusions
  • 1 Follow Me Number - $11.96
  • $5 per Live Chat
  • Dedicated Account Manager
Popular

Professional Edge

250 mins
Per Minute Charge: $1.14
$ 231
20
Monthly
  • Small Business Plan Inclusions
  • Free Call Recording - Now included
  • $5 per Live Chat
  • Dedicated Account Manager

Enterprise Plus

500 mins
Per Minute Charge: $0.95
$ 479
20
Monthly
  • Pro Plan Inclusions
  • Free Appointment Setting Now included
  • 1 Free Integration - Now included
  • $5 per Live Chat
  • Dedicated Account Manager

Service Agreement

This Service Agreement is made between Barbara's Answering Service with the mailing address of PO Box 1447 Claremont, CA. 91711.

I/We agree that the minimum service period should be 1 month starting on [date]. Written notice to cancel service must be given to Barbara's Answering Service 30 days in advance of termination date. I/We understand that the below listed rates are subject to change.

I/We agree that the minimum service period should be 1 month starting on [date]. Written notice to cancel service must be given to Barbara's Answering Service 30 days in advance of termination date. I/We understand that the below listed rates are subject to change.

Liability: I/We agree that Barbara's Answering Service shall not be responsible or held liable for any loss or damage as a result of the operation of its service or the actions of its employees.

AS DISCUSSED: Services to be initiated: 24-hour call forwarding to live operator and/or voicemail service to gather caller information, then forward to the appropriate on-call person with the preferred delivery method.

Data Storage: Messages will be available on the web portal for viewing, PDF printing, and accessibility.

Charges: $78 monthly service fee includes 80 inbound calls and all services listed above. Additional inbound calls and services may incur additional charges. Service fees are due no later than the 15th of each month. Any account greater than two months overdue on payment is subject to having their account placed on "Stop Answer" until all charges are paid in full and the account is current.