Answering Service Rates and Pricing
Business owners must consider some factors before outsourcing their answering service. The answering service rates and pricing they choose should be affordable and cost-efficient. The move ro a call center must reap much benefit and value.
Barbara’s Answering Service have answering service rates and pricing for other services thay they have. We have professional and trained agents to answer your calls 24/7/365. We maintain quality and efficiency at a fraction of the cost for a in-house receptionist. Be assured of a great service from us!
Answering service prices vary according to some factors like call volume and how long each call takes. The complexity of each call is also considered. Some clients would only required the name, phone number and a summary of concern while others entries on forms which would take minutes to fill up by the agent.
The billing will depend on the type of call center agent you outsource to. A dedicated one will only answer calls for your business and will cost a bit more than a general agent.
The plans can be on a per minute billing or on a per call billing. While this may seem straightforward, the billing may fluctuate or increase due to call volume and this must be considered.
Barbara’s Answering Service also has virtual receptionist that can handle all other functions should the need arise. The business must make sure of what service it needs and we will surely assist on this matter.
Let us know your needs and budget, we can tailor-fit solutions for your business
Answering service plans
- Coverage is 24/7/365 with options per your business requirement
- Calls and other services are replied in your business name
- Customized scripting
- Local phone numbers
- No holiday charges
Customized Call Answering
- Answering services
- Virtual receptionist
- Call dispatching
- Sales leads gathering
- Scheduling
- Emergency calls
Message delivery to you is real-time using the following
- SMS
- Call transfers
- Portal/CRM
- Fax
- Pager
- iVoicemail