At Barbara’s Answering Services, we know and agree that your customer always come first. The personal and live answering service will ensure that you connect with every contact, no matter what situation. Our agents are professionals and trained to handle matters all the time. They are fully functional to represent you and your company any time of the day.
Our answering service is available 24/7/365. Your business cannot afford to lose phone calls and to have an in-house contact center costs money and resources. You can count on Barbara’s Answering Service to ALWAYS have a live representative for any incoming calls, monitor and respond to these calls right away.
Prospective clients want to connect with a live person and not an automated response system. We will see to it that callers will get a good impression. We can screen calls based on your instructions, provide information clients need as well as forward calls to the appropriate staff in your company.
Emergency Answering Service If your business requires someone to answer calls during off-hours, weekends or holidays, Barbara’s Answering Service can take the call and forward the information to the appropriate company staff using omni channels. We can take calls for prospective sales leads, project approvals, test results and emergencies giving the impression that your business is always open and ready to assist clients.